Work & Development · Digital Skills & AI Literacy

Digital Confidence for Work

Find your files, write clear messages, and check a small workplace project.

Level: Beginner
Lessons: 6 lessons in 3 modules
Estimated study: About 4 hours
Format: Online, self-paced

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Before you start

Begin at the first lesson and follow the examples and practice tasks in order.

Use a computer with a keyboard and a current browser. Individual lessons explain the tools needed for each exercise.

Use the fictional workplace project to practise without sharing private work information.

Full study requires active Academy access. This course can be audited independently of optional assessed programs.

About this course

Learn everyday computer skills one step at a time. Practice with made-up event details: organize files, write a short plan, calculate a budget, draft an email, plan a meeting, ask for technical help, and check an AI-written message. Each lesson shows an example, gives you a task, and helps you check your answer.

What you will be able to do

Organise a working folder and prepare a readable event brief.
Calculate a fictional budget using spreadsheet formulas.
Draft a clear review email, meeting plan and technical help request.
Check AI-assisted information and explain your corrections.

Course outline

Make files easy to find, write a short plan, and calculate a simple budget.

Find, Name, and Organize Your Files40 minFree preview
Write a Brief and Build a Simple Budget50 min

Write clear messages, plan a meeting, and explain a problem so someone can help.

Send a Clear Email and Plan a Meeting40 min
Describe a Problem and Ask for Technical Help30 min

Check an AI-written message and put your finished practice files together.

Check AI Outputs Before You Use Them35 min
Complete Your Digital Workplace Assignment45 min

Related assessed programs

This course belongs to the following optional programs. Each has its own required course bundle, evidence review and separate fee. Each program page shows its approved fee and current registration status.